Technology is fast growing and always changing, making the slot floor quick to evolve. This means slot technicians need to evolve their skills even quicker—or risk getting left behind. The CEM Class II and III Technical Academy will prepare slot technicians for success when tackling new challenges—and new technology. In this track, seasoned and rookie slot technicians alike will receive the hands-on training needed to excel in this new era of the ultra high-tech slot technician. Representatives from top gaming manufacturers will be giving demonstrations of their products, as well as other industry professionals sharing their knowledge and best-practice tips. These are the tools you'll need for success.
Block Schedule (.pdf)
Block Schedule (.docx)
Day 1 - Tuesday, May 17
iVIZION—The Future of Currency Validation
10:30 a.m. – noon
The JCM training team will present the iVIZION bill validation system, featuring the most advanced bill validation technology in the industry. A general overview of the Contact Image Sensor (CIS) technology will be presented and the iVIZION system features, functions and future technology path will also be discussed. Learn about the future standard of currency validation today!
Presenter: Jerry Pittmon, Customer Service Manager, JCM American
EASITRAX Soft Count Training
1 – 2:30 p.m.
MEI EASITRAX Soft Count training for MEI CASHFLOW SC will review the EASITRAX system components: MEI CASHFLOW SC, reader base, antenna board and RFID cashbox. The review will be followed by highlighting the features.
Presenters: Mark Staudt, Americas Sales Director- Gaming, MEI
Dave Oldham, Technical Support Manager, Suzo-Happ
ICB 2.0—Intelligent Cash Box System
3 – 3:50 p.m.
The JCM training team will present the next generation of the ICB management system, the most advanced cash box management system in the industry. A general overview of the new ICB 2.0 systems capabilities and features will be presented along with a look at the potential for customization and future technology. This course will benefit anyone who wants to learn how to improve their casino soft count and collection process, eliminate variances and have bill validator performance information not available from any other system on the market.
Presenter: Jerry Pittmon, Customer Service Manager, JCM American
SC Advance Training
4 – 5:30 p.m.
SC Advance™, the next generation note validator of CASHFLOW SC, features benefits that further raise the bar of performance expectations in the metrics that matter most—driving improvements in both the player experience and operator profitability. The SC Advance training will review backward compatibility of SC Advance and CASHFLOW SC, an improved recognition system, faster bill-to-bill speed, expanded memory, comprehensive barcode recognition and upgraded USB speed.
Presenters:
Mark Staudt, Americas Sales Director- Gaming, MEI
Dave Oldham, Technical Support Manager, Suzo-Happ
Day 2 - Wednesday, May 18
UBA—Universal Bill Acceptor
10:30 – noon
The JCM training team will present a detailed training overview on the UBA bill validator focusing on theory of operation, features, troubleshooting, diagnostics and preventive maintenance. This is a must-attend course for anyone who wants to learn technical information about the industry standard for bill validation technology.
Presenter: Dan Petersen, Technical Trainer, JCM American
An Overview of Couponing with PromoNet™ & Gen3 Evolution™ and Review of FutureLogic Printer Maintenance and Downloading on All Models
1– 2:30
For more than 10 years, FutureLogic Inc. has been the leader of printing solutions for the gaming industry. This session will begin with an overview of autonomous couponing reaching both carded and non-carded players with PromoNet. This will be followed by an overview of the latest in printer technology with the new Gen3 Evolution printer.
We will close with training on all FutureLogic printers. This will include basic maintenance and firmware downloading on Gen1, Gen2 and Gen2 Universal printer models.
Presenters: Eric Walla, Business Development Manager, FutureLogic
Dave Oldham, Technical Support Manager, Suzo-Happ
Introduction to TCP/IP and IP6
3 – 3:50 p.m.
The Internet protocol is the backbone of communications, and the world is running out of addresses. This session describes how TCP/IP did work, and how it is going to be changed to handle the unprecedented growth in demand. So far, the industry has numbered everything with the old address space, which will soon need to change. Come to this session to learn how to deal with the change, and why it is no cause for concern.
Presenter: Andrew Cardno, Chief Technology Officer, BIS²
RadBlue: Diagnostic Tools for Networked Gaming
4 – 5:30 p.m.
Radical Blue Gaming (RadBlue) is the independent technology provider to the gaming industry, specializing in GSA's new G2S and S2S protocols. In support of those efforts, RadBlue has created a series of products that are used by developers, testers and test labs all over the world when building G2S applications. This interactive session will provide a glimpse into the world of G2S by demonstrating how the protocol works—and how to easily figure out what's wrong when it doesn't. Student versions of RadBlue's tools will be available to all session participants.
Presenter: Russ Ristine, President, Radical Blue Gaming
Day 3 - Thursday, May 19
ARDAC ELITE™: The Solution to Bill Validation and Improved Player Experience
10:30 – noon
The Crane Payment Solutions team will present its ARDAC ELITE™ state-of-the-art full scanning bill validation technology developed by Money Controls™, a brand of Crane Payment Solutions. ARDAC ELITE is the first-ever bill validator in the market with Contact Image Sensor technology to serve the gaming industry. Does your BV accept all series of bills, along with a 98 percent acceptance rate and protection against counterfeits? Are you benefitting from reduced service calls, increasing your slot floor efficiency and wins? This session will help attendees understand options to upgrade their floor with new generation products and experience great technical support services; future features and benefits, like remote downloading of firmware, eliminating the need to go from machine to machine; and how this next generation player dispute technology helps improve player dispute and increase time on device.
Presenters: Barrett Roush, Territory Manager, Crane Payment Solution
Tony Williams, Performance Manager, Crane Payment Solutions
Epic and Ithaca Ticket Printers—They Don't Jam, They Rock
1 – 2:30 p.m.
Casinos worldwide are switching to Epic reliability. No wonder the Epic 950 still occupies the top slot in ticket printing. In this course, you will learn preventative maintenance techniques that are common to all ticket printers as well as model-specific information regarding TransAct's 750, 850 and Epic 950 ticket printers.
Presenter: Russell Wigé, Technical Sales Engineer, TransAct Technologies
Epicentral™ Print System—Central to Your Promotional Strategy
3 – 3:50 p.m.
Epicentral™ Print System is a groundbreaking software solution empowering casino operators to create promotional coupons and marketing messages—and to print them in real-time at the slot machine. Epicentral works with all existing slot systems and games because it's separate and distinct from the slot system itself. It protects your investment in the Epic 950, making no need to change out your printer, as you simply upgrade the existing Epic 950 printer with ServerPort™. And it allows casinos to easily change out legacy printers by adding the Epic 950 and ServerPort to existing slot machines. In this course, you will learn the power of promotional coupon printing and delivery to players playing at slot machines and receive an overview of the Epicentral Print System.
Presenter: Tyson Wrensch, Central Region Sales Manager, TransAct Technologies
CashCode oneCheck™: The Solution to Intelligent and Smart Cash Box
4 – 5:30 p.m.
The Crane Payment Solutions team will present its oneCheck™ technology and deliver product training on the CashCode one™ bill validator. This must-attend session will benefit attendees by explaining a) how to improve players' experiences by a faster and more reliable bill transaction with a tool-free player dispute report, b) improve soft count and drop operational efficiency with a hardware-free Intelligent Cash Box solution, c) improve slot uptime, slot investigation and ultimately, cost of ownership, and d) learn how to reduce long-term expense by next generation diagnostic and service tools. Last, learn how to protect your investment and improve the bottom line of your business.
Presenters: Nishit Shah, Product Manager, Crane Payment Solutions
Kris Milne, Field Trial Specialist, Crane Payment solutions